MoMo API Production Q&A

Dear MTN MoMo Developers Team,I amSoftware Engineering student currently developing a Django-based web application that requires real-time MTN MoMo payment integration.I am writing to respectfully seek your technical guidance and support regarding the proper implementation of MTN MoMo APIs within my project. Specifically, I would like assistance with configuring secure API authentication, handling payment request callbacks (webhooks), and ensuring real-time transaction verification within a Django backend environment.My goal is to implement a robust and production-ready integration that complies fully with MTN MoMo developer standards and security requirements. I have reviewed the available developer documentation, but I would greatly appreciate clarification and best-practice recommendations, particularly concerning sandbox testing, callback URL configuration, and transaction status confirmation.Kindly let me know if there are recomme

Our development team requires specialized technical guidance for MTN MoMo platform integration and mobile money solution development. We're searching for an experienced consultant available for 1-2 weeks to assist with:Architecting comprehensive mobile money workflows and payment processing systems Implementing secure API authentication, user management, and transaction handling Building scalable financial service solutions with robust testing and validation procedures Developing integration strategies for collection, disbursement, and remittance capabilities Providing technical coaching on implementation best practices and production deploymentPrior experience with MTN MoMo API development, mobile payment platforms.

Issue 1: Cannot Create New Pre-Approval After ExpiryDescription:After a pre-approval mandate expires, attempts to create a new pre-approval for the same MSISDN consistently fail.Steps to Reproduce:Create a pre-approval mandate for an MSISDN.Allow the pre-approval to expire.Attempt to create a new pre-approval mandate for the same MSISDN.Actual Result:The request fails with the following response:{  "message": "Preapproval already exist and is in pending state",  "code": "PREAPPROVAL_EXIST_PENDING"}Despite this, the MSISDN holder still receives an STK Push to approve the transaction,when a normal request to pay is initiated on the MSISDN which suggests the previous pre-approval is no longer active.Expected Result:Once a pre-approval has expired, the system should allow the creation of a new pre-approval mandate for the same MSISDN.Issue 2: Get Approved Pre-Approvals Endpoin

i am using both stripe and momo in my web app.I have dollar currency of my platform.i am wondering if i convert the currency to local one based on users location on my end.it will be less reliable.DOES Momo supports the dollar currecny and convert it on its own.or what to do. 

Hello, How can I get API keys for get Paid (Collections | Enable remote collection of bills, fees or taxes.) of production?

I want to create an MTN MOMO merchant account. Who can help 

Hello all, I would like to know how can I send a credit or package for communication to a customer, via MoMo API routes. What can be the process and what are different identifications required on that. The SIM card which makes the operation is a merchant one. Can you help me please

Below is for live testing URL :: https://proxy.momoapi.mtn.com/v1_0/apiuserheaders :: {X-Reference-Id: id, Ocp-Apim-Subscription-Key: key, Content-Type: application/json}body :: {providerCallbackHost: https://dulu.cm/success}apiuserAPI :: 404 :: { "statusCode": 404, "message": "Resource not found" }

I'm having trouble signing in to my account. Although the sign-in process appears to be successful, I'm not being redirected to my dashboard afterward. 

I am an owner developer, i have sent my documentation but there is no way to get feedbackcan some one help me with a contact and feedback protocolsthanksK. Baah

I'm trying to integrate the MTN MoMo Disbursement API in my Laravel app to generate an access token. However, when switching to the live environment, I receive the following error:"statusCode": 401, "message": "Access denied due to invalid subscription key. Make sure to provide a valid key for an active subscription."

im a developer i need help

I need this keys please someone help me how to fine them am new

So I want to use Collections and Disbursement APIs. I want to include them in my School Data Management System(SDMS) in Uganda. And my Question is, I have several schools Using my System, So the parents will be paying School Fees directly through the System. Should that money first go through my phone (Using the Collections API) such that i pick my commission and there after my phone sends it to the respective Schools (Using Disbursement). I really need to know how am going to handle this.Someone guide me on what is required.

Hello MTN MoMo Community,I'm successfully creating payment requests in production (getting HTTP 202 responses), but customers are not receiving any SMS notifications to authorize the payments.🔧 Current Setup:Environment: Production with live keys Country: Côte d'Ivoire API: Collections requesttopay endpoint Response: HTTP 202 (request created successfully)✅ What's Working:Authentication is successful Payment requests are created without errors API responses indicate success Using correct production URLs and target environment❌ The Issue:Customers receive no SMS notifications When customers dial the USSD code, they see "No pending transactions" Transactions appear to be created but not pu

I trying to get an api subscription key for collection and disbursement subscribe page activates but can’t subscribe to any product what might be the issue?

I have tested the API but i am trying to golive but when filling the form this url https://momodeveloper.mtn.com/content/Nigeria_KYC_Form.pdf appears to be deadHow do i resolve this?

Hi everyone,I'm currently in the process of integrating MTN MoMo API for a project under my company, Nyamora Petroleum and General Trading Co. Ltd (South Sudan registered), and I’d appreciate support or insights from anyone who has gone through this before.💳 1. Personal Bank Account Use for BusinessOur business would like to use a personal bank account (under my name – Riak Mawut Angui) to receive MoMo settlement payments temporarily.Has anyone done this before? Is it allowed under MTN’s onboarding policy? If yes, is a signed authorization letter from the board linking the personal account enough? 📝 2. Mandate Form ConfusionI'm the sole authorized person managing this project.Need help understanding: Can one person sign off on the

What are the countries where MoMo APIs are live ?

Hello,my name is Sloan,  I am a Chinese in charge of a Internet software development company, now I am travelling in South Sudan to look for more opportunities to develop. I am very interested in mobile phone  charger online service . I get to know your MTN Company are doing this. And I would like to become your agent to sell mobile phone top-up services online. I can write Python or Jave Programmer to integrate your product API to my own platform. Chinese are opt to use Chinese platform products. I know many Chinese people working here  who are eagerly looking for a  product to allow them to top up their mobile phone bills online. I hope to cultivate this market .  I look forward to  your  reply. my email is aplot249@outlook.com

I visited the profile side of my portal but i am wondering how do i get a subscription key to run tests before going live. I am new here can anybody help me out 

Hello everyone,We are a French startup and we’d like to use the MoMo API in one of our solutions. We’d like to know if it’s possible to transfer CFA from Ivory Coast directly to a French bank account in Euros using the MoMo app. Has anyone already tried this, or does anyone have information on the steps and requirements involved? If it’s not directly possible, are there alternative methods or recommended services for sending money from Ivory Coast to France? Thank you in advance for your help!

ًWe moved to production environment, when I am trying Request to pay, it returns success, but when I am trying Request to pay status, it returns 400 or 404also when using Preapproval status and payments status.I need help please

Hello everyone the button to download contracting form is not clickable. How do I go about that? I need to download the form, fill and upload but the button to download is not clickable 

I have the following error when trying to setup the MoMo API integration.{"externalId":"100013","amount":"1700","currency":"XAF","payer":{"partyIdType":"MSISDN","partyId":"237672277745"},"payerMessage":"Test Message","payeeNote":"Test Note","status":"FAILED","reason":"VALIDATION_ERROR"}"status":"FAILED","reason":"VALIDATION_ERROR"And we are using X-Target-Environment as mtncameroonCan you please help and tell me what to do here? Thanks in advace!