Hi everyone,

I'm currently in the process of integrating MTN MoMo API for a project under my company, Nyamora Petroleum and General Trading Co. Ltd (South Sudan registered), and I’d appreciate support or insights from anyone who has gone through this before.

1. Personal Bank Account Use for Business

Our business would like to use a personal bank account (under my name – Riak Mawut Angui) to receive MoMo settlement payments temporarily.

Has anyone done this before?

• Is it allowed under MTN’s onboarding policy?

• If yes, is a signed authorization letter from the board linking the personal account enough?

2. Mandate Form Confusion

I'm the sole authorized person managing this project.

Need help understanding:

• Can one person sign off on the Mandate Form?

• How should the passport photo be submitted – is digital okay or does it need to be manually endorsed?

3. Mobile Number for MoMo API

I plan to use my personal number as the MoMo line for OTPs and system access.

Question:

• Can this one number be used in both "SINCARD" fields?

• How do I request a Collection Code for the chatbot subscription payments?

4. Required Docs for New Business

I’ve prepared the TIN, incorporation certificate, Articles, and my national ID.

Is Form 8 or annual returns also required for a new business that just registered recently?

6. After Approval – What Next?

Anyone with experience, please share:

• How to access the sandbox/testing environment

• Where and how API credentials are generated

• How to set up payment webhooks for MoMo transactions

7. Timeline & Help

Lastly, how long did your review/approval take after submitting documents?
And is it possible to request a short call with MTN to clear up questions?

Posted by:
Riak Mawut Angui

Any advice, templates, or past experience would really help me get this chatbot project live faster. Thank you in advance, community!