Hi everyone,
I'm currently in the process of integrating MTN MoMo API for a project under my company, Nyamora Petroleum and General Trading Co. Ltd (South Sudan registered), and I’d appreciate support or insights from anyone who has gone through this before.
💳 1. Personal Bank Account Use for Business
Our business would like to use a personal bank account (under my name – Riak Mawut Angui) to receive MoMo settlement payments temporarily.
Has anyone done this before?
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Is it allowed under MTN’s onboarding policy?
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If yes, is a signed authorization letter from the board linking the personal account enough?
📝 2. Mandate Form Confusion
I'm the sole authorized person managing this project.
Need help understanding:
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Can one person sign off on the Mandate Form?
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How should the passport photo be submitted – is digital okay or does it need to be manually endorsed?
📱 3. Mobile Number for MoMo API
I plan to use my personal number as the MoMo line for OTPs and system access.
Question:
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Can this one number be used in both "SINCARD" fields?
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How do I request a Collection Code for the chatbot subscription payments?
📂 4. Required Docs for New Business
I’ve prepared the TIN, incorporation certificate, Articles, and my national ID.
Is Form 8 or annual returns also required for a new business that just registered recently?
🔧 6. After Approval – What Next?
Anyone with experience, please share:
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How to access the sandbox/testing environment
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Where and how API credentials are generated
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How to set up payment webhooks for MoMo transactions
⏳ 7. Timeline & Help
Lastly, how long did your review/approval take after submitting documents?
And is it possible to request a short call with MTN to clear up questions?
Posted by:
Riak Mawut Angui
Any advice, templates, or past experience would really help me get this chatbot project live faster. Thank you in advance, community! 🙏