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MoMo API Production Q&A

Can't find what you're looking for in production ? Ask it here!

  • 39 Topics
  • 43 Replies
39 Topics
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BRIZAM SystemsNew Member
asked in MoMo API Production Q&A
How Should i Use my Collections API

So I want to use Collections and Disbursement APIs. I want to include them in my School Data Management System(SDMS) in Uganda. And my Question is, I have several schools Using my System, So the parents will be paying School Fees directly through the System. Should that money first go through my phone (Using the Collections API) such that i pick my commission and there after my phone sends it to the respective Schools (Using Disbursement). I really need to know how am going to handle this.Someone guide me on what is required.

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renukanNew Member
asked in MoMo API Production Q&A
What parameters are required to trigger SMS notifications to customers in production?

Hello MTN MoMo Community,I'm successfully creating payment requests in production (getting HTTP 202 responses), but customers are not receiving any SMS notifications to authorize the payments.🔧 Current Setup:Environment: Production with live keys Country: Côte d'Ivoire API: Collections requesttopay endpoint Response: HTTP 202 (request created successfully)✅ What's Working:Authentication is successful Payment requests are created without errors API responses indicate success Using correct production URLs and target environment❌ The Issue:Customers receive no SMS notifications When customers dial the USSD code, they see "No pending transactions" Transactions appear to be created but not pushed to customer devices❓ My Questions:Are there specific payload parameters required to trigger SMS delivery? Do I need special headers beyond the standard ones for SMS notifications? Is there a separate SMS trigger API call required after requesttopay? Are there customer number validation requirement

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Mr_RobotNew Member
asked in MoMo API Production Q&A
I'm unable to select product.

I trying to get an api subscription key for collection and disbursement subscribe page activates but can’t subscribe to any product what might be the issue?

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techfortiplaceNew Member
asked in MoMo API Production Q&A
Nigeria KYC Developer Form

I have tested the API but i am trying to golive but when filling the form this url https://momodeveloper.mtn.com/content/Nigeria_KYC_Form.pdf appears to be deadHow do i resolve this?

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RiakMawutNew Member
asked in MoMo API Production Q&A
🔍 Seeking Clarification on MoMo API Business Onboarding – Help Needed

Hi everyone,I'm currently in the process of integrating MTN MoMo API for a project under my company, Nyamora Petroleum and General Trading Co. Ltd (South Sudan registered), and I’d appreciate support or insights from anyone who has gone through this before.💳 1. Personal Bank Account Use for BusinessOur business would like to use a personal bank account (under my name – Riak Mawut Angui) to receive MoMo settlement payments temporarily.Has anyone done this before? Is it allowed under MTN’s onboarding policy? If yes, is a signed authorization letter from the board linking the personal account enough? 📝 2. Mandate Form ConfusionI'm the sole authorized person managing this project.Need help understanding: Can one person sign off on the Mandate Form? How should the passport photo be submitted – is digital okay or does it need to be manually endorsed? 📱 3. Mobile Number for MoMo APII plan to use my personal number as the MoMo line for OTPs and system access.Question: Can this one numbe

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allan.ddamuliraCommunity Manager
asked in MoMo API Production Q&A
What are the countries where MoMo APIs are live ?

What are the countries where MoMo APIs are live ?

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JulianNew Member
asked in MoMo API Production Q&A
Signin issues

I'm having trouble signing in to my account. Although the sign-in process appears to be successful, I'm not being redirected to my dashboard afterward. 

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DeginNew Member
asked in MoMo API Production Q&A
MTN MoMo Disbursement API returns 401 "Access denied due to invalid subscription key" in live environment

I'm trying to integrate the MTN MoMo Disbursement API in my Laravel app to generate an access token. However, when switching to the live environment, I receive the following error:"statusCode": 401, "message": "Access denied due to invalid subscription key. Make sure to provide a valid key for an active subscription."

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SloanNew Member
posted in MoMo API Production Q&A
look forward to coorperating with you MTN to achieve topup mobile phone online for Chiinese people.

Hello,my name is Sloan,  I am a Chinese in charge of a Internet software development company, now I am travelling in South Sudan to look for more opportunities to develop. I am very interested in mobile phone  charger online service . I get to know your MTN Company are doing this. And I would like to become your agent to sell mobile phone top-up services online. I can write Python or Jave Programmer to integrate your product API to my own platform. Chinese are opt to use Chinese platform products. I know many Chinese people working here  who are eagerly looking for a  product to allow them to top up their mobile phone bills online. I hope to cultivate this market .  I look forward to  your  reply. my email is aplot249@outlook.com

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flylaliNew Member
asked in MoMo API Production Q&A
How do i receive subscription key for testing not live keys

I visited the profile side of my portal but i am wondering how do i get a subscription key to run tests before going live. I am new here can anybody help me out 

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CocoVetoNew Member
asked in MoMo API Production Q&A
Transferring CFA from MoMo to a French bank

Hello everyone,We are a French startup and we’d like to use the MoMo API in one of our solutions. We’d like to know if it’s possible to transfer CFA from Ivory Coast directly to a French bank account in Euros using the MoMo app. Has anyone already tried this, or does anyone have information on the steps and requirements involved? If it’s not directly possible, are there alternative methods or recommended services for sending money from Ivory Coast to France? Thank you in advance for your help!

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Fouad88New Member
asked in MoMo API Production Q&A
Problem in request to pay status

ًWe moved to production environment, when I am trying Request to pay, it returns success, but when I am trying Request to pay status, it returns 400 or 404also when using Preapproval status and payments status.I need help please

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Kah NazariusNew Member
asked in MoMo API Production Q&A
Unable to download contracting form

Hello everyone the button to download contracting form is not clickable. How do I go about that? I need to download the form, fill and upload but the button to download is not clickable 

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imbisoft.comActive
asked in MoMo API Production Q&A
API payment failed.

I have the following error when trying to setup the MoMo API integration.{"externalId":"100013","amount":"1700","currency":"XAF","payer":{"partyIdType":"MSISDN","partyId":"237672277745"},"payerMessage":"Test Message","payeeNote":"Test Note","status":"FAILED","reason":"VALIDATION_ERROR"}"status":"FAILED","reason":"VALIDATION_ERROR"And we are using X-Target-Environment as mtncameroonCan you please help and tell me what to do here? Thanks in advace!

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QuinnNew Member
asked in MoMo API Production Q&A
Prompt for user pin not showing.

Hi, I’m having an issues where I’m not receiving the prompt that show up for user to type their password after making a payment.I’m able to check my balance, and check payment status.

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WalkerNew Member
asked in MoMo API Production Q&A
What are the requirements for going Live?

We will use Collection API only.

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simisomngunieNew Member
asked in MoMo API Production Q&A
I NEED TO KNOW BASE URL FOR PRODUCTION

GOOD MORNING. I NEED HELP I NEED TO KNOW THE BASE URL FOR PRODUCTION CURRENTLY I AM USING https://proxy.momoapi.mtn.com AND IM RECEIVING THE EROR HTTP/1.1 400 Bad Request Content-Length: 0 X-XSS-Protection: 1; mode=block Request-Context: appId=cid-v1:e996501c-e721-4ac1-97ff-dc6887b85e8c Date: Sat, 26 Oct 2024 03:54:30 GMT 400: momopsdk\Common\Models\Error Object ( [errorCategory:momopsdk\Common\Models\Error:private] => [errorCode:momopsdk\Common\Models\Error:private] => [errorDescription:momopsdk\Common\Models\Error:private] => [errorDateTime:momopsdk\Common\Models\Error:private] => [errorParameters:momopsdk\Common\Models\Error:private] => )

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SsenkaaliNew Member
asked in MoMo API Production Q&A
PASSWORD RESET

How long does it take to receive a password reset link to the API developer’s account?

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mx_New Member
asked in MoMo API Production Q&A
GoLive in Swaziland

 I am currently encountering this issue when attempting to download the Application Forms while applying to GoLive . It appears the issue is specific to Swaziland region, as I have successfully downloaded the forms for other countries without any problems.Your assistance will be greatly appreciated.

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roazagbaNew Member
asked in MoMo API Production Q&A
MTN MoMo API goes into production mode

Comment passez au mode production de l'API MTN MoMo ?

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uhsokasolutionsNew Member
asked in MoMo API Production Q&A
Partner Portal Transfer Error

Creating a Transfer on the Partner Portal gives either a “Transaction denied: Transaction Denied Rating” error or an “Internal Server Error” with no successful transaction.

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allan.ddamuliraCommunity Manager
published in MoMo API Production Q&A
API USER

How to create API User on Sand Box # %%import requests as rqimport jsonimport uuidurl = "https://sandbox.momodeveloper.mtn.com/v1_0/apiuser"API_USER = str(uuid.uuid4())headers = { "X-Reference-Id": API_USER, "Ocp-Apim-Subscription-Key": "4c91dae7a6f1474387a23a1f3d448eb7", "Content-Type": "application/json"}body = { "providerCallbackHost": "webhook.site"}resp = rq.request("post", url, json=body, headers=headers)print(resp.status_code,"\n API USER Is",API_USER)# %%url = "https://sandbox.momodeveloper.mtn.com/v1_0/apiuser/"+API_USER+"/apikey"headers = { "Ocp-Apim-Subscription-Key": "4c91dae7a6f1474387a23a1f3d448eb7", "Content-Type": "application/json"}resp = rq.request("post", url, headers=headers)print(resp.status_code,"\nAPI User is ",API_USER)jsn = resp.text.split(":")API_KEY = str(jsn[1].replace("}","")).replace("\"","")print("API Key is ", API_KEY) 

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DdamulaCommunity Manager
asked in MoMo API Production Q&A
API User failed

failing 401

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ddanneelsNew Member
asked in MoMo API Production Q&A
different countries means different credentials ?

Hello,I am working on the integration between our IT system and Momo Collection API.Could you please confirm me that I need to manage distincts Api User & Key & so JWT tokens for each country we will address ?If we address ten countries, we will have to refresh ten JwtTokens ?Will the called URLs be the same for all countries ?Thanks

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Fouad88New Member
asked in MoMo API Production Q&A
API user & API key (production env)

how can I get API user and API key in Production??the country is Congo

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