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Question

Prompt for user pin not showing.

  • November 23, 2024
  • 1 reply
  • 109 views
Q

Hi, I’m having an issues where I’m not receiving the prompt that show up for user to type their password after making a payment.
I’m able to check my balance, and check payment status.

1 reply

L
  • leontymo
  • Community Manager
  • 39 replies
  • November 28, 2024

If you are in the sandbox environment, there no prompts. 

If you are in the production environment check; that you are getting http status code 202 on sending the request, also the recipient number must have sufficient funds.

Querying the status of the transaction can also help you identify what’s happening to the transactions


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