Solved

Acces denied in creating sandbox user

  • 23 January 2024
  • 9 replies
  • 117 views
D

Hello,

I am getting “Access denied due to invalid subscription key” when generating sanbox user. Please find screenshots attached.

 

 

 

icon

Best answer by leontymo 24 January 2024, 11:16

View original

9 replies

A
Userlevel 3
Badge

What is the URL from which the Subscription key was got? 

D

Hello allan.ddamulira,

I got it from this URL: https://momodeveloper.mtn.com/profile

Screenshot attached

 

L
Userlevel 1

You seem to be doing stuff right, so I would recommend you repeat the process in a new request or try it out from the portal. Never it might help you identify the what you missing.

A
Userlevel 3
Badge

Also, you can try to cancel and re generate a new one and try again. 

D

Thanks @leontymo , @allan.ddamulira .

I have already tried all that. I even signed up with a different email, but still the same. Pulling my hair 😬

A
Userlevel 3
Badge

Share the Email you used to create the account on momodeveloper.mtn.com. » share it directly to me and @leontymo .   

D

Thanks guys. I regenerated a new subscription key and Reference Id. Sending the request from the portal works.

I also figured out that I needed to create the variables in Postman after importing the collection. Once I did that, it worked also in Postman.

Thanks again.

A

Am experiencing the same problem, I’ve tried everything that is suggested here but am still receiving

{

    "statusCode": 401,

    "message": "Access denied due to invalid subscription key. Make sure to provide a valid key for an active subscription."

}

D

hello @allan.ddamulira am experiencing the same issue as described above. I was kindly requesting for your assistance as well. 

Reply


Terms & ConditionsCookie settings