Skip to main content
Solved

Cannot subscribe to Collections – product subscription limit reached

  • September 10, 2026
  • 4 replies
  • 69 views

Hello, on momodeveloper.mtn.com (account aristide@baobabsuper.app, registered 09/09/2026) subscribing to the Collections product fails silently. The API returns HTTP 400 ValidationError: "You've reached the maximum number of Subscriptions (25000) in Product." Disbursements subscribed fine. Could you please clear stale subscriptions or raise the limit so we can subscribe to Collections?

 

Thank you.

Best answer by Ddamula

Please try again, this should be resolved now. 

4 replies

  • Community Manager
  • September 10, 2026

The Team is looking into this, will revert once fixed. 


  • Author
  • New Member
  • September 13, 2026

I’m still awaiting few days later.


  • Community Manager
  • Answer
  • September 15, 2026

Please try again, this should be resolved now. 


  • Author
  • New Member
  • September 15, 2026

It’s ok. Thanks