Sandbox Out of call volume quota Error Message

Question

We could no longer make any new request from our sandbox environment to any of the MoMo API endpoints. We keep receiving this error message "{ "statusCode": 403, "message": "Out of call volume quota. Quota will be replenished in 2.13:47:06." }"

The main services requested include

Deposit V1 (https://sandbox.momodeveloper.mtn.com/disbursement/v1_0/deposit)
RequestToWithdraw V1 (https://sandbox.momodeveloper.mtn.com/collection/v1_0/requesttowithdraw)

These along with the associated check status APIs

The error message indicates that the quota would be replenished in about 2 days but it has taken over a month now and the error still persist.

Please, how can this issue be resolved?

Page 1 / 1

Try to make the Request from another device and revert

The requests returns a successful response from another device or server. This happens only on this one server (Our sandbox). I can share the address if you need that

Reply

allan.ddamulira · Answer

Try to make the Request from another device and revert

Reply

Sign up

Sign into the MoMo Developer Community

Scanning file for viruses.

This file cannot be downloaded