Sandbox Out of call volume quota Error Message

  • 8 January 2024
  • 2 replies

We could no longer make any new request from our sandbox environment to any of the MoMo API endpoints. We keep receiving this error message "{ "statusCode": 403, "message": "Out of call volume quota. Quota will be replenished in 2.13:47:06." }"

The main services requested include

These along with the associated check status APIs


The error message indicates that the quota would be replenished in about 2 days but it has taken over a month now and the error still persist. 

Please, how can this issue be resolved?

2 replies

Userlevel 3

Try to make the Request from another device and revert  

The requests returns a successful response from another device or server. This happens only on this one server (Our sandbox). I can share the address if you need that