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500 Internal Server Error on v1_0/apiuser

  • February 16, 2024
  • 6 replies
  • 388 views

Hi, getting the 500 internal server error without any details when trying to create API user as described here:

https://momodeveloper.mtn.com/api-documentation/api-description

The same result is with “Try it” feature on the site (https://momodeveloper.mtn.com/API-collections#api=sandbox-provisioning-api&operation=post-v1_0-apiuser&definition=ApiUser) and when calling it from the VPS. 

HTTP/1.1 500 Internal Server Error

content-length: 111
content-type: application/json
vary: Origin

{
"statusCode": 500,
"message": "Internal server error",
"activityId": "93a3063e-****"
}

The system returns Activity ID where can I find details related to it?

Best answer by leontymo

This was resolved some days back and should be fine now.

6 replies

Same for me! what’s the problem?


Same for me! what’s the problem?

Don’t know.  Sometime, the sandbox server APIs stop working just like normal hosting server.


  • Community Manager
  • Answer
  • February 19, 2024

This was resolved some days back and should be fine now.


  • Author
  • New Member
  • February 20, 2024

It’s working now, thank you,


  • New Member
  • June 16, 2024

Hello, it seems that the sandbox server is acting up again. I am receiving a 500 error with every user creation request.

 

HTTP response

HTTP/1.1 500 Internal Server Errorcontent-length: 111content-type: application/jsonvary: Origin{    "statusCode": 500,    "message": "Internal server error",    "activityId": "ed08f380-6e61-4ccf-bd2b-4a651709681b"}

I’m getting the same error