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Greetings, I am a new user here. I have signed up for the MoMo developer and yet to subscribe for a product. When I try to Sign in, it gives an error that...”Please provide a valid email and password.”. 

Thinking I didn’t sign up well, when I try to Sign Up again it tells me ”User with specified identity already exists”.

Thinking password was not correct, I requested to change “Forgot password” and it allowed me to change through my email.

How do I sign in?

use your credentials. 

Sign in - MoMo Developer Portal – SandBox (mtn.com) 


Thanks for your reply, but I think you did not understand my problem at hand. I cannot login to the portal using the credentials I already created. I had wanted to add a screenshot but it’s not possible.


You can try using another email address, the link shared with you is for the actual login page if you already have the password for the account


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