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Question

Sign in failure

  • May 3, 2024
  • 2 replies
  • 92 views

Y'ello
Please, am I allowed to use a "yahoo.com or gmail.com" account for my subscription?
Because I am still unable to login to the Sandbox Portal.
Thanks.

2 replies

  • Community Manager
  • May 3, 2024

Yes you can use any valid email address


  • Author
  • New Member
  • May 3, 2024

Thanks but unfortunately, I am not able to login after signing up.

The portal keeps giving me “Please provide a valid email and password.” error.

And when I try to Sign Up again, I get an error thus “User with specified identity already exists”.

What else koraaa must I do to be able to log in to the  portal?